Run your eventCommunity

Community overview

Turn the activity stream, channels, gamification, messaging and contact exchange on or off, and see how attendees are using them.

Community is where you run the social side of your event app: the event feed, topic channels, the points game, attendee-to-attendee chat and contact exchange.

You'll find Community in the event sidebar after launch, in the Event app group. Overview opens first, followed by a page for each part: Activity stream, Channels, Gamification and Messaging.

Turn features on or off

Under Capabilities, each card has a switch and, for most, a Manage button that opens its page.

The Community overview, opened from Community in the sidebar, with all five Capabilities cards switched on: Activity stream, Channels, Gamification, Private messaging and Contact exchange, each with a Manage button except Contact exchange. Below are the Snapshot, Leaderboard, Top channels by activity and Activity stream panels.

CardWhat attendees getOn for new events
Activity streamAn event feed where they post, comment, like and react.Yes
ChannelsTopic spaces inside the feed, for tracks, regions or interest groups.No
GamificationPoints for scanning QR codes and being active, ranked on a leaderboard.No
Private messagingThe attendee list and one-to-one chat.Yes
Contact exchangeSwapping contact details by scanning each other's QR code. See Exchange contacts for how attendees do it.No

Turning a feature on takes effect straight away. Turning one off asks you to confirm first:

  • Activity stream, Channels and Private messaging keep their posts, channels and conversations, which come back when you turn them on again.
  • Gamification hides the game and leaderboard from attendees and removes its configuration: activities, point values and bonus games. Set it up again if you turn it back on.
  • Private messaging also removes the attendee list from the app, not just the chat.

While a feature is off, its page shows a Disabled badge next to the title. Click it to come back here.

See how it's going

The Community overview during the event: the Snapshot shows 5 posts, 3 comments in 2 posts, 3 reactions and 0 private messages; the Leaderboard has one player with 50 pts; Top channels by activity lists networking; and the Activity stream chart shows the last 14 days.

  • Snapshot: Posts, Comments and Reactions in the activity stream (channels are counted on the Channels page), and Private messages sent.
  • Leaderboard: the top scorers in your game. Click View all for everyone, and click a person to see how they earned their points.
  • Top channels by activity: your busiest channels.
  • Activity stream: daily activity during the Event Dates or the last 14 Days, total Interactions, and the Top posters.
  • Needs attention: posts attendees have reported. Click Review to deal with one (see Moderate posts).

The lower half of the Community overview: the Activity stream panel with 13 Interactions and Top posters Horizons (3 posts) and an attendee (2 posts), and an arrow pointing to Needs attention, listing two posts reported by 1 attendee, each with a Review button.

Organizers never see the content of private messages. They're encrypted and visible only to the people in the conversation.

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