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Reference

Troubleshooting

Solutions to common issues with Highbar event apps.

Full content coming soon. In the meantime, email support@highbar.ai with any questions.

Having trouble? This guide covers the most common issues organizers and attendees encounter and how to resolve them.

Key topics covered in this article:

  • App not loading or slow to open
  • QR code not scanning
  • Sessions or speakers not appearing
  • AI giving incorrect answers
  • CSV import errors
  • HubSpot sync issues
  • Attendees not receiving access
  • Getting support from the Highbar team